Shipping Policy

Shipping policy for the Lune Store:

1. Shipping Methods:

1.1 We offer the following shipping methods:

- Standard Shipping (3-7 business days)

- International Shipping (7-14 business days)

2. Shipping Rates:

2.1 Shipping is free on order above Rs.999 and below Rs.999 shipping charges are applicable. Note:- This free delivery is applicable within the India

2.2 Rates are displayed at checkout.

3. Delivery Times:

3.1 Delivery times are estimates and may vary due to circumstances beyond our control.

3.2 We are not responsible for delays caused by carriers or customs.

4. Shipping Addresses:

4.1 Please ensure accurate shipping addresses to avoid delays or lost packages.

4.2 We are not responsible for packages sent to incorrect addresses.

5. Tracking Information:

5.1 Tracking information will be emailed/update in the website to you once your order ships.

5.2 Please contact us if you have not received tracking information within 3 business days.

6. International Shipping:

6.1 International orders may be subject to customs duties and taxes.

6.2 Please note that we are not responsible for these additional charges.

7. Lost or Damaged Packages:

7.1 Please contact us if your package is lost(if the package is not received by you) or damaged.

7.2 We will work to resolve the issue promptly and fairly.

8. Changes to Shipping Policy:

8.1 We reserve the right to update this shipping policy.

8.2 Changes will be posted on this page.